Privacy policy
Laser Ninja Privacy Policy
Last Updated: August 25, 2026
LaserNinja.ca ("Laser Ninja," "we," "us," or "our") is operated by Valleries Inc., a Canadian company. We respect your privacy and are committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit LaserNinja.ca, purchase our products, contact us, subscribe to our communications, or otherwise interact with our website and services.
1. Information We Collect
Information You Provide
When you place an order, contact us, subscribe to communications, request a custom product, or otherwise interact with us, you may provide information such as:
· Name
· Email address
· Telephone number
· Billing and shipping address
· Order and purchase information
· Personalization details for customized products, such as names, dates, wording, or other content you ask us to incorporate into a product
· Information, images, or other content you voluntarily provide in connection with a custom order
· Information contained in customer-service inquiries, messages, reviews, or other communications
Please do not provide sensitive personal information unless it is reasonably necessary for the product or service you have requested.
Payment Processing
Payments made through our website are processed through Shopify and applicable third-party payment providers.
Laser Ninja does not directly receive or store your full credit or debit card number.
We may receive limited information relating to a transaction, such as payment status, transaction details, payment method type, billing information, and information necessary to process, manage, refund, or otherwise support your order.
Information Collected Automatically
When you visit or interact with our website, Shopify and technologies used on our website may automatically collect certain information, including:
· IP address
· Browser and device information
· Operating system
· Pages and products viewed
· Referring website, advertisement, or traffic source
· Dates and times of website interactions
· Shopping-cart and checkout activity
· Website navigation and interaction information
· Approximate geographic location
· Cookie, device, advertising, and similar identifiers
· Information about interactions with advertisements and marketing campaigns
2. How We Use Your Information
· Process, fulfill, and manage purchases
· Create and personalize custom products
· Arrange shipping, delivery, or pickup
· Communicate about orders
· Respond to questions, requests, and customer-service inquiries
· Process returns, exchanges, refunds, or other customer requests
· Operate, maintain, troubleshoot, and improve our website
· Understand how visitors use and interact with our website
· Measure website and marketing performance
· Measure advertising conversions and campaign effectiveness
· Provide and improve advertising and marketing
· Send marketing communications where permitted by law
· Maintain appropriate business, transaction, tax, and accounting records
· Detect and prevent fraud, abuse, security incidents, and other harmful activity
· Comply with legal and regulatory obligations
· Establish, exercise, or defend legal claims where necessary
We seek to collect and use information only for reasonable business purposes and as otherwise permitted or required by applicable law.
3. Cookies, Pixels and Similar Technologies
LaserNinja.ca uses cookies, pixels, tags, local storage, and similar technologies.
Some of these technologies are necessary for our Shopify store to function. Others help us understand website usage, remember preferences, measure marketing performance, and support advertising.
Depending on the services enabled on our website, these technologies may collect or receive information about your browser, device, IP address, website activity, products viewed, shopping activity, interactions with advertisements, and purchases or other conversions.
· Shopify - e-commerce platform, website functionality, checkout, and related services
· Google Analytics - website traffic and usage analytics
· Google Ads - advertising, conversion measurement, and campaign performance
· Google Merchant Center and YouTube integrations - product, advertising, measurement, and related Google services
· Meta Pixel and Meta/Instagram integrations - advertising, audience measurement, attribution, and campaign performance
· Contentsquare/Hotjar - website analytics, user-experience analysis, and session-replay functionality
· Klaviyo - email marketing, customer communications, and related marketing analytics
These companies may process information in accordance with their own privacy policies and applicable contractual arrangements.
Where required by applicable law, non-essential cookies and similar technologies may be subject to your consent or privacy choices. Available choices may vary depending on your location.
You may also control cookies through your browser settings. Blocking certain cookies may affect some website functionality.
4. Website Analytics and Session Replay
We use Contentsquare/Hotjar and related technologies to better understand how visitors interact with LaserNinja.ca.
· Pages visited
· Clicks and taps
· Scrolling
· Mouse or touch movements
· Navigation patterns
· Time spent interacting with pages
· Browser and device information
· Technical website information
· General or approximate location information
Depending on the functionality enabled, these services may generate visual session replays that allow us to understand how visitors navigate and interact with our website.
We use these tools for website analytics and user-experience improvement. Privacy and suppression mechanisms provided by these services are intended to prevent or limit the capture of information entered into sensitive fields and other excluded content.
We do not use session replay for the purpose of intentionally recording payment-card numbers, passwords, or other sensitive authentication information.
5. Advertising and Marketing
We use advertising and measurement technologies, including services provided by Google and Meta, to understand the effectiveness of our advertising and, where applicable, deliver or measure relevant advertising.
These services may use cookies, pixels, device identifiers, and other technologies to receive information about interactions with our website and advertisements.
Depending on your location, applicable law, consent choices, and the technologies enabled, this may include information about pages or products viewed, shopping activity, purchases or other conversions, browser/device information, and advertising interactions.
We may also use aggregated or statistical information to understand campaign performance and improve our marketing.
6. Email Marketing
We use Klaviyo to support email marketing and related customer communications.
If you subscribe to marketing communications or otherwise provide permission where required, we may use your information to send you product announcements, promotions, event information, and other Laser Ninja marketing communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
Unsubscribing from marketing does not prevent us from sending necessary transactional or service communications, such as order confirmations, shipping notifications, or responses to inquiries.
7. WhatsApp and Other Communications
If you choose to communicate with Laser Ninja through WhatsApp, email, social media, or another third-party communication service, information you provide through that service may also be processed by the provider of that service in accordance with its own privacy practices.
We use information you send us through these channels to respond to inquiries, provide customer service, discuss products or custom projects, and otherwise communicate with you as requested.
8. How We Disclose Personal Information
We do not sell your personal information for money.
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, provide our services, process orders, perform analytics, conduct marketing, comply with legal requirements, or protect our business and customers.
· Shopify and e-commerce service providers
· Payment processors
· Shipping, postal, courier, and delivery providers
· Website and technology providers
· Analytics providers
· Advertising and marketing platforms
· Email and communication providers
· Professional advisers, such as accountants, lawyers, or insurers, where reasonably necessary
· Government authorities, regulators, courts, law-enforcement authorities, or other parties where disclosure is required or permitted by law
Certain advertising and analytics technologies may involve the disclosure or transmission of identifiers and website-interaction information to third-party platforms. Depending on the jurisdiction in which you reside, applicable privacy laws may characterize some of these activities as "sharing," "targeted advertising," or similar activities and may provide you with additional rights regarding them.
9. Shopify
Our online store is hosted and powered by Shopify.
Shopify processes certain personal information when you browse our store, make a purchase, use Shopify-supported checkout or payment functionality, or otherwise interact with our Shopify-powered website.
Shopify may process information as our service provider and, in certain circumstances, for purposes described in Shopify's own privacy documentation.
We encourage you to review Shopify's privacy information if you would like additional information about how Shopify processes personal information.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business and legal requirements.
· Fulfill and support purchases
· Maintain accounting and tax records
· Handle warranty, customer-service, or dispute matters
· Prevent fraud
· Meet legal and regulatory obligations
· Establish or defend legal claims
Different categories of information may therefore be retained for different periods.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it as appropriate and subject to applicable law.
11. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control against unauthorized access, use, disclosure, alteration, or loss.
We also rely on Shopify and other service providers to maintain security measures for information they process on our behalf or through their services.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
12. International Processing
Some of the companies and service providers we use may process or store information outside Ontario or outside Canada, including in the United States or other jurisdictions.
As a result, information may be subject to the laws of the jurisdiction where it is processed or stored and may be accessible to courts, law-enforcement agencies, regulators, or other authorities where permitted by applicable law.
13. Your Privacy Rights and Choices
Depending on where you reside and applicable privacy law, you may have rights regarding your personal information.
· Request access to personal information we hold about you
· Request correction of inaccurate information
· Request deletion of certain personal information where applicable
· Withdraw consent to certain processing, subject to legal or contractual restrictions
· Object to or restrict certain processing where applicable
· Manage certain cookie, advertising, or tracking preferences
· Opt out of certain forms of targeted advertising or data sharing where applicable
· Unsubscribe from marketing communications
· Make a complaint regarding our handling of personal information
We may need to verify your identity before fulfilling certain requests.
Your rights are not absolute. We may retain or continue processing certain information where permitted or required by law, including information necessary for transactions, accounting, taxation, fraud prevention, dispute resolution, or other legal obligations.
To make a privacy request, contact us using the information at the end of this policy.
14. Children's Privacy
LaserNinja.ca is a general-audience e-commerce website and is not directed toward children for the purpose of collecting their personal information.
We do not knowingly seek to collect personal information directly from children without appropriate authorization where such authorization is required by applicable law.
If you believe that a child has provided us with personal information in circumstances that should not have occurred, please contact us.
15. Third-Party Websites and Services
Our website may contain links to third-party websites, social-media platforms, applications, or services.
When you leave our website or interact directly with a third-party service, that third party's privacy practices and terms may apply.
Laser Ninja is not responsible for the privacy, security, or content practices of independent third-party websites and services.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technologies, service providers, or legal requirements.
When we update this policy, we will publish the revised version on this page and update the "Last Updated" date.
We encourage you to review this Privacy Policy periodically.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to make a request regarding your personal information, please contact us:
Laser Ninja / Valleries Inc.
Email: customers@laserninja.ca